My Diabetes My Way: October 2021 Update

Welcome to the My Diabetes My Way Newsletter for October 2021.

Mobile App Update

We have recently made some changes to our mobile app. These changes have been made to make it easier for you to log in to your diabetes data directly, using your myaccount login details. If you haven’t already downloaded the app and would like to be able to access your diabetes records on your mobile device, please see our setup guide for instructions

The data on the mobile app is restricted to the last two years, but we plan to make further changes later this year that will extend this to be in line with the full record available via the website. If you have any other suggestions for improvement, please let us know by replying to this email.


Free Online Diabetes Courses

Ten free online courses are available for people with Type 1, Type 2 and Gestational diabetes at These courses are provided by MyWay Digital Health and have been developed in collaboration with the University of Dundee and the University of Edinburgh. To brush up on your diabetes self-management, register a username and password to get going.

Please note, this service is not connected to myaccount, so you will be asked to create a new account to access eLearning. Your myaccount details will work as normal to allow you to access your diabetes records. We will be joining up this process during the coming weeks, so please use the same email address for both accounts to make it easier for us to link them up in future.

Wellbeing and Mental Health Questionnaires
My Diabetes My Way contains two questionnaires that allow you to assess your mental health and general wellbeing. The aim of these questionnaires is to allow you to self-assess areas where you may benefit from talking to your healthcare team. When you complete these assessments, we will provide you with a summary that explains your result, further guidance on what you can do next, and links to information that may help you.

When you log in to My Diabetes My Way and select "My Home Data", you will see the two assessments:
1. Mental Health Test: Indicates if you are suffering from, or are at risk of depression
2. Wellbeing Test: Assesses your general wellbeing and how you are feeling

Both of these questionnaires have been recommended internationally as the standard methods of assessment for wellbeing and mental health ( ).


My Diabetes My Way Admin
Due to the current situation with Coronavirus, it is taking us longer to collect mail, create new enrolment packs and send out registration paperwork for you to access your diabetes records. We are currently processing enrolment packs in batches every two weeks, but we are now happy for you to email us back a photo or scanned copy of your signed form to avoid any further delays.


Help and Support
If you have not yet managed to gain access to your diabetes records on My Diabetes My Way, or would like an update on the status of your registration, please let us know. You can contact us regarding any problems or request further help and support by emailing: 


Thank you for your continued support.

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